Patients and the public - those who use and care about health and wellbeing services - have invaluable knowledge and experience which can help shape and improve local services. That is why patient and public involvement through the People's Voice is fundamental to decision-making across the region.
Through the People's Voice patients, carers, members of the public, support groups and voluntary organisations sign up to receive information about our work and to ensure that they are aware of Service Improvement opportunities that are available to be involved in. They can become members of our specialist groups, attend meetings to share views and personal experiences and be a part of building future local services across the integrated care system.
By also operating as an extensive virtual network, the People's Voice makes it easy for everyone to be heard and contribute, regardless of their work and personal commitments or circumstances. If anyone is unable to attend meetings and events in person, people can still engage in online surveys, comment on documents, publications or key issues and share their personal stories.