Accessing GP Services Survey

Since the start of the COVID-19 pandemic, GP Practices have played a crucial role in continuing to support patients. GP practices took steps to protect both patients and staff from infection by providing a range of appointments including telephone and video consultations and face to face appointments when clinically required.

Primary care have also been at the forefront of the COVID-19 vaccination programme providing daytime, weekend and evening clinics vaccinating patients in the community and demand continues to increase for those working in primary care.

There has been extensive media and social media coverage which suggests people are unable to see a GP face to face. As part of the winter access fund work, GP Practices throughout Lancashire and South Cumbria want to support patients to access services appropriately.

As we now move into the next phase of planning for the future of primary care services, we invited patients and local partners to share their experiences of what works in how they have accessed a range of primary care services, and what could work better.

We wanted to listen to patients views so we can work together to ensure that you can get the support you need when you need it.

We will share the results of the survey on this page once they are ready.

Female GP with short brown hair, wearing beige suit and holding a briefcase - with title GP Patient and Stakeholder Survey 2021

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