Working with people and communities in Lancashire and South Cumbria


The NHS in Lancashire and South Cumbria is changing. This page explains those changes and sets out our aspiration to ensure that the voice of local people is at the heart of those changes. By working together more effectively with partners and communities we aim to make a real difference to the lives of people and their families by supporting better health, improving health and care services and reducing health inequalities.

We want to get insight from local people that we can share with decision makers to make sure NHS services across Lancashire and South Cumbria are improving all the time. We want to build healthy communities, where local people will have the best start in life so they can live longer, healthier lives.

More information about integrated care developments is available at

What is changing?

A new Health and Care Bill (2021) is currently going through Parliament. This aims to join up health and social care through Integrated Care Systems (ICSs), so that NHS, local councils and other organisations will work together.

If the Bill is passed, the eight CCGs in Lancashire and South Cumbria will be closed down and a new organisation will be set up, known as an Integrated Care Board (ICB). Locally, this will be called NHS Lancashire and South Cumbria. NHS Lancashire and South Cumbria will be responsible for NHS functions and making decisions about the delivery of NHS services. We expect that these changes will happen on 1 July 2022.

Developments in our five areas of Lancashire and South Cumbria over the past number of years have seen strong partnerships emerge. These five place-based partnerships (PBPs) have described their common purpose, which is for local organisations to look together at specific place-based challenges. This makes sure decisions are made locally as well as for the whole of Lancashire and South Cumbria.

As NHS organisations work to set up NHS Lancashire and South Cumbria, it is clear that how we work with people and communities in the future is crucial to our ambitions for putting local people at the centre of improving the health and care for our 1.8m population.

NHS organisations have a legal obligation to involve the public in how services are provided and delivered. We want local people, their experiences and knowledge at the heart of decision making at all levels of the system; in neighbourhood, place and across Lancashire and South Cumbria. This makes sure local NHS services are always improving and helps us achieve our vision of healthy communities, where local people live longer, healthier lives.

This is the first stage of a wider engagement process to look at how we involve people and communities across health and care in Lancashire and South Cumbria.

We want to hear from you

The NHS in Lancashire and South Cumbria wants to hear from people living and working in Lancashire and South Cumbria about what matters to them and how they would like to be involved in shaping services and the way health and care is delivered.

We have created a short survey to get feedback about how you would like to be involved in shaping the ways services work and any ideas you have about the best way we can hear from you. The survey should take 5-10 minutes and will be open until Thursday 31 March. 

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